The price you pay is worth the service you receive
Could you imagine staying at a mediocre job (waitress/waiter, hotel clerk, Starbucks employee, wine and shoes sales associate) for the rest of your life? In Italy, that’s how it is. It’s not unusual to see the same waiter working at the same restaurant for more than 5 years. Dr. Bunn told us about how she has seen the same waiter, where we had our farewell dinner at, the past 3 times she has been back to this restaurant. She thinks that he may have been working at the restaurant for 15 years which is very unusual and unlikely in the United States. Not only do Italian people stay at a job for a long time, their service is exceptional. I’ve experienced it in every city.
In Verona, the hotel clerk in Verona memorized our room number and handed me my room key before I could even say “Ciao!” In Milan, Josie and I experienced the Starbucks Bar tasting and the Starbucks employee was very knowledgeable and personable. She offered useful information related to our interest and paired our coffee with the best pastry. This showed to me that she wants to satisfy all her customers with their interests. It’s not just a few stores that you go to where all the sales associates treat you so well. All the stores I’ve been in; I’ve noticed their spectacular customer service.
It’s difficult staying in one industry for so long but they do it so well. I aspire to help customers in my sales career the Italian way. Being personable, knowledgeable, and professionally dressed every day.